In today’s fast-paced business environment, it is crucial for organizations to have access to real-time data and streamlined operations. One of the critical areas that organizations need to focus on is their customer experience. The customer experience is essential in today’s digital age, where customers expect quick and efficient services.
Organizations can implement OPS Hub, a comprehensive solution that offers a customer portal for businesses, seamlessly integrated with Microsoft Dynamics 365 Business Central. Let’s explore OPS Hub and why organizations should implement it for their customers.
What is OPS Hub?
It provides B2B customers with real-time information on item availability, order status, and dispatches, enabling them to place orders digitally and track their shipments without the need for human intervention.
OPS Hub’s customer portal offers several benefits for businesses, including enhanced efficiency and cost savings. With the portal, B2B customers no longer need to manually track order status and shipment details for logistic planning, …