How to Create a Viber Chatbot Campaign [Video]

You can send Viber chatbot campaigns with text, images, files, and buttons that can redirect users to your site or launch an automation flow for all of your recipients or particular audience segments.

Viber chatbot subscribers are users who scanned a QR code or followed a link to a bot and sent a message to this chatbot. You can upload a CSV file with users who were previously subscribed to your bot.

To create a campaign, go to the “Chatbots” section, and click Create campaign.

Select a Bot

Select a bot from the drop-down list, and your campaign will be sent to that chatbot’s subscribers.

Segment Your Audience

If you need to segment your audience, select the “Segment recipients” checkbox. Your campaign will be sent only to those who meet the specified criteria.

You can select the “was active in the last 24 hours” checkbox to send a campaign to those who have …