D365 Marketing Implementation – https://www.alletec.com/marketing
Let’s consider that your Marketing team has a requirement to send Campaigns to Prospects and Customers along with conducting events for them or sending Surveys to the Customers. It has been noticed that many customers struggle with one single tool which can cater to these requirements and therefore their marketing team ends up using multiple disconnected Products.
Under Microsoft Business Application built on top of Dataverse, we have D365 Marketing which allows the marketing team to do all this under one single application.
D365 Marketing is a model-driven App that allows us to run Dynamics Customer Journeys where users can see details like, the number of Opened emails, Blocked emails, Click through rates, and other detailed analyses on the regular runs of the Campaign across a period. Just not email marketing, users can also do SMS marketing directly from the tool by using channels like Twilio or InfoBip. You can even extend this to do WhatsApp Campaign through D365 Marketing.
An Event Management module allows users to conduct offline and online events directly from the App. You can send the event registration invites, set up resources involved, and capture the details of people who attended the event thus targeting another campaign on them.
Similarly, the Survey module allows you to design dynamic Surveys and capture responses from customers which can be viewed directly at the customer record. It also provides Analytics on these surveys to the end user. The survey can also be used as a customer feedback tool thus linking it with the Customer Service module.
You can also post content to your Social media channels or your Website directly from D365 Marketing Application.
All this and many more features make D365 Marketing a comprehensive tool for your Marketing team.
At Alletechnologies, we have done many successful implementations for D365 Marketing which included onboarding, Custom Feature implementation, and integration with external applications.
For more info, please connect with [email protected]