How Desire Paths can Transform your Branding and Public Relations
How Desire Paths can Transform your Branding and Public Relations
5 Steps to Creating Successful Ads

Mobile office – SalesForce Integrations (Demo) [Video]

Categories
Marketing Platforms and CRM

Mobile office – SalesForce Integrations (Demo)

This video details all the salesforce integrations that we offer with Mobile Office. More information can be found on https://help.idealsystemscloud.be/mobile-office-salesforce.

Appfoundry: https://appfoundry.genesys.com/
Help center: https://help.idealsystemscloud.be/
Website: https://www.mobile-office.cloud/
Android App store: https://play.google.com/
IoS App store: https://play.google.com/

Mobile Office for Genesys Cloud is the Mobile App that allows you to handle all types of Genesys interactions directly on your phone in a secure manner. It serves as a valuable extension to your desktop version of Genesys Cloud for your mobile workforce, following the same settings, ACD routing, queue setup, and admin settings as your desktop version.

Available on iOS and Android phones and tablets
Available for Genesys Cloud CX and Cloud Communicate licenses

00:00 Intro
00:40 Integration 1: CRM popup (MO to SF)
02:21 Integration 2: Click-To-Dial (SF to MO)
03:19 Integration 3: Salesforce Call logging
04:13 Outro

How Much Traffic do you Really Need?
How Much Traffic do you Really Need?
12 Steps to Create Videos