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Social Media Manager | Jobs And Recruitment [Video]

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Marketing Platforms and CRM

If you are seeking a career as a CRM Manager (Customer/Client Relationship Management) Manager, or looking to hire a candidate for this role, this comprehensive guide will provide you with the essential information you need.

We cover everything from the key responsibilities of a CRM Manager, the required skills, salary expectations and what employers are looking for today. 

If you’re an employer looking to recruit a CRM Manager please see our Digital Marketing page or click the button below to speak to us directly.

A CRM Manager (Customer Relationship Management Manager) plays a critical role in enhancing customer satisfaction and driving business growth. By developing and managing CRM systems and strategies, they ensure customer needs are met efficiently, helping businesses improve loyalty and retention. Whether working in retail, technology or the charity sector, CRM Managers are key to bridging the gap between customers and organisations.

Main objectives and responsibilities for a CRM Manager

The primary goals …

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