“Ask a Question” tile within Workbench | Automated Workflow Builder for SMS Marketing by Trumpia [Video]

“Ask a question” tile is a versatile feature within Workbench. It enables you to create surveys, capture contact responses, or simply pose an open-ended question.

00:00 – Introduction
00:15 – Starting a workflow
00:45 – Triggers
01:20 – Designing a workflow with the “Ask a Question” tile
02:10 – How to add questions
02:28 – Question type – 4 options available
02:34 – Capture subscriber’s response
02:55 – Multiple choice
03:10 – Yes and No + True and False questions
03:23 – Open-ended
03:30 – Demonstration: multiple choice
04:04 – Invalid Response message
04:14 – Set duration
04:47 – How to add actions to the “Ask a Question” tile