How to completely destroy customer goodwill. What to avoid if you don’t want to destroy your goodwill and the trust of your customers.
In this video I describe my experience with Keap and how one of the company’s policies completely destroyed my view of this company.
I would love to hear your experiences with customer service and pricing in SaaS companies. Feel free to drop your comments, ideas, viewpoints, and experiences in the comments section below.
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